Accessibility

First National Bullion and companies (hereafter “FirstNationalBullion.com") understand the importance of ensuring our products and services are accessible with those with disabilities or those with unique needs. FirstNationalBullion.com is committed to offering our website in an accessible manner which may meet the needs of all customers. We aspire to meet the online accessibility guidelines recommended by the Web Content Accessibility Guidelines 2.1 Level AA; provided by the World Wide Web Consortium (W3C).

This initiative is a work in progress. In order to make progress towards these aims, the website is tested periodically with the assistance of leading Web Accessibility evaluation tools which may help in providing accessible solutions to our customers. 

FirstNationalBullion.com and companies are dedicated to this process, and are committed to providing the best possible experience including improvements down the road. To date, the site has been optimized by addressing accessibility related errors found. The website will be scanned periodically, and roadmap items may be added in a phased release cycle approach, in order to make good effort towards a more accessible online experience.

If you are a person who may benefit from alternative presentations of information, such as those living with a visual impairment or other disability; we first want to say thank you for considering First National Bullion and companies for your unique precious metals needs. We understand the importance of ensuring the web is accessible for all. Please note, if you have trouble with the website, you may call during business hours at (800) 866-0879, and an experienced professional may assist you, including assistance with completing an order over the phone.

Alternatively, if you are a person who may benefit from alternative presentations of information, such as those living with a visual impairment or other disability, and would like to send feedback about accessibility on FirstNationalBullion.com or mobile apps, please contact us via one of the available methods listed below:

• Email: accessibility@firstnationalbullion.com. You may submit feedback or suggestions around accessibility to this email. Please do not include your personal information or account information in any email to accessibility@firstnationalbullion.com. In order to ensure security, we respectfully request that you communicate with FirstNationalBullion.com and companies by phone if your feedback concerns your account.

• Phone: (800) 866-0879. Experienced professionals may be available Monday through Friday during business hours, who may assist you with obtaining information, completing your order, or other concerns.

• Mail: 4885 Convoy Street, San Diego, CA 92111