First National Bullion Partners (hereafter “FirstNationalBullion.com”) Privacy Policy
[Effective as of March 24th, 2014]
FirstNationalBullion.com is deeply committed to respecting and protecting the privacy and security rights of users and the information you share with us at the FirstNationalBullion.com website. FirstNationalBullion.com created this Privacy Policy to provide you with assurance of FirstNationalBullion.com’s commitment to fair information practices and to the protection of your privacy as you visit and use the Website. This Privacy Policy explains what we do with your information and what you can expect from us. By using the website, you indicate your acceptance of this Privacy Policy.
FirstNationalBullion.com’s data collection and retention practices are designed to provide transparency, accountability and choice regarding the management and use of your personal information. If you have questions or complaints regarding our Privacy Policy or practices, please contact us via e-mail at Service@FirstNationalBullion.com. You may also obtain support by calling 877-LOCAL01.
This Privacy Policy is only applicable to this website and not to any websites of third parties, which may have data collection, storage and use practices and policies that differ from this Privacy Policy. You should consult privacy policies for all other sites, as we have no control over information submitted to or collected by such third parties.
BY USING THE WEBSITE, YOU REPRESENT AND WARRANT THAT YOU HAVE READ AND UNDERSTAND, AND AGREE TO THE TERMS OF THIS PRIVACY POLICY. IF YOU DO NOT UNDERSTAND OR DO NOT AGREE TO BE BOUND BY THIS PRIVACY POLICY, YOU MUST IMMEDIATELY LEAVE THE WEBSITE.
- PERSONAL INFORMATION WE COLLECT
FirstNationalBullion.com collects some information that is personal (i.e., information that identifies an individual either alone or in combination with other data). FirstNationalBullion.com also collects non-personal information that does not, on its own, identify an individual person. When non-personal information is combined with other information so that it does identify an individual person, we treat that combination as personally identifiable information.
FirstNationalBullion.com collects personal information when you provide it to us. The following are examples of the types of personal information that may be collected, directly from you:
- Name
- City, state and zip code
- Email address
- Date of birth
- Telephone number
- Company name
- Payment information (credit card number)
- Shipping, billing and other information provided in connection with the purchase or shipment of FirstNationalBullion.com products
- Information about transactions with FirstNationalBullion.com, such as purchase history
- Any correspondence sent to us
In providing FirstNationalBullion.com with your personal information, you consent to the transfer and storage of such information on our servers.
Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience. You agree that we may use your personal information to:
- Collect and process payments and complete transactions
- Provide the products, services and customer support you request
- Resolve disputes
- Troubleshoot problems
- Prevent potentially prohibited or illegal activities
- Enforce our Terms and Conditions
- Customize, measure and improve our services and content
- Inform you about our products, services, updates and promotional offers
Without limiting the above, in an effort to respect your privacy, FirstNationalBullion.com will maintain an email database, in-house, and will never sell your data or otherwise make it available for unaffiliated third party marketing purposes. Further, we will not otherwise disclose your personal information to law enforcement, other government officials, or other third-parties without a subpoena, court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss, to report suspected illegal activity, or as required by law.
FirstNationalBullion.com may disclose personal information to those who help it provide products and services, including those who perform technical, administrative and data processing tasks, such as hosting, fulfillment, and data storage and security. These service providers are prohibited from using this personal information for any other purpose.
- Non-Personal Information We Collect
The following are examples of the type of information that may be collected by FirstNationalBullion.com from your web browser:
- Details about your computer, device, application and network (including IP address, browser characteristics, device ID and characteristics, device operating system information and system language preferences)
- Activities on our website and usage patterns
- Referring URLs, dates and times of website visits, and clickstream data such as information commonly recorded in web server logs
- Details about Internet or network usage (such as the URLs or domain names of websites you visit, information about applications that attempt to access your network, or traffic data)
- Data about files and communications, such as potential malware or spam
- Cookies
FirstNationalBullion.com uses so-called “Cookies,” which are files that are stored on your computer that can be retrieved to assist in customizing your experience with our website. A “Cookie” is a string of information that a website stores on a user’s computer, and that the user’s browser provides to the website each time the user submits a query to the website. The purpose of a “Cookie” is to support the functionality of the website, for example by keeping track of your visual preferences or controlling the frequency of “pop-up” windows, and identify the user as a unique user of the website.
FirstNationalBullion.com may use “Cookies” to customize Your experience on the website to your interests, to ensure that you do not repeatedly see content or informational messages that may be of no interest to you, and to store your password so you do not have to re-enter it each time you visit the website. If you want to disable “Cookies”, there is a simple procedure in most Internet browsers that allows you to turn-off “Cookies.” Please remember, however, that “Cookies” may be required to allow you to use certain features of the website.
IF YOU DO NOT WISH TO HAVE “COOKIES” PLACED ON YOUR COMPUTER, YOU SHOULD ADJUST THE CORRESPONDING SETTING IN YOUR BROWSER TO REFUSE “COOKIES” BEFORE ACCESSING THE WEBSITE, WITH THE UNDERSTANDING THAT CERTAIN OF THE SERVICES AND CERTAIN FEATURES OF THE WEBSITE MAY NOT FUNCTION PROPERLY WITHOUT THE AID OF “COOKIES.” IF YOU REFUSE “COOKIES,” YOU ASSUME ALL RESPONSIBILITY FOR ANY RESULTING LOSS OF FUNCTIONALITY.
- Web Beacons/Web Bugs
FirstNationalBullion.com may utilize a software technology called “clear gifs” (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to “Cookies,” and are used to track the online movements of users. In contrast to “Cookies,” which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customer’s personal information. Rather, we may use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns.
From time to time, FirstNationalBullion.com may release traffic data and information gathered using “Cookies” in the aggregate, such as by publishing a report on trends in the usage of the website.
- Consent to Receive Email and Promotional Materials
By establishing an account, making a purchase or registering to receive the FirstNationalBullion.com Newsletter, you consent to receive periodic commercial/promotional email communications from us. You may opt-out of receiving such promotional communications at any time by following the unsubscribe instructions contained in each email, or by contacting our customer service department. By unsubscribing from our Promotional Newsletter only, you may still receive promotional materials and transactional emails from us in the future.
- Security of Personal Information
FirstNationalBullion.com transmits information via the highest industry standard secure server (SSL) provided by Trustwave. This SSL creates the secure and encrypted https:// website address for our important pages like Checkout and the My Account area. When you see the https:// website address, you know the information you are in-putting is protected and secure.
We have implemented and maintain generally accepted industry standards to protect against the unauthorized access, use, modification, destruction or disclosure of your personal information both during transmission and once we receive it. The security of your personal information is important to us. When you enter sensitive information during the registration process, we encrypt that information using state-of-the-art technology. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
FirstNationalBullion.com assures you that we will use your personal information only for the purposes stated in the Terms and Conditions and this Privacy Policy. We will not otherwise rent or sell your personal information to unaffiliated third parties, and we will prevent your email address from being recorded by “web crawlers” or “web spiders” to the best of our ability. If you believe that your email address has been recorded in this way, please let us know immediately.
The time periods for which we retain your personal information depend on the purposes for which we use it. FirstNationalBullion.com will keep your personal information for as long as you are a registered user of our products and, thereafter, for no longer than is reasonably necessary for internal reporting and reconciliation purposes pursuant to legal requirements and to provide you with any feedback or information you might request or require.
If you have any questions about security on our website, you can email us at Service@FirstNationalBullion.com.
- Links to Other Websites
The FirstNationalBullion.com website may include links to other third party websites whose privacy practices may differ from those of ours. If you submit personal information to a third party website, your personal information will be solely governed by their privacy practices. FirstNationalBullion.com encourages you to carefully read the privacy statement of any third party website you visit.
- Ability to Access, Update, and Correct Personal Information
FirstNationalBullion.com wants your personal information to be complete and accurate. By using the website, you represent and warrant that all information you provide on any registration form or otherwise in connection with your use of the website will be complete and accurate, and that you will update that information as necessary to maintain its completeness and accuracy. To confirm the completeness and accuracy of, or make changes to, your personal information, please contact us.
- Updates ad Changes to Privacy Policy
FirstNationalBullion.com may update this Privacy Policy at any time by posting additions or modifications on the website. If at any point we decide to use personal information in a manner materially different from that stated at the time it was collected, we will notify users by email or via a prominent notice on our website, and where necessary we will seek the prior consent of our users.
- Revoking Consent/Deleting Your Account
You can delete or deactivate your FirstNationalBullion.com account at any time by emailing Service@FirstNationalBullion.com. When you delete your account, your personal information is removed from our database, unless we are required to save the data by applicable law, to prevent fraud, resolve disputes, troubleshoot problems, assist with investigations and/or enforce our Terms and Conditions.
You can access, review and change most of your personal information by logging in to the My Account area at FirstNationalBullion.com. You are required to promptly update your personal information if changes occur or information is inaccurate.
Your FirstNationalBullion.com account and profile and the information contained therein are password protected. We assume no liability for the abuse of login data and passwords used.
FirstNationalBullion.com treats data as a valuable asset that must be safeguarded and protected. As set forth above, we use reasonable security measures to protect your personal information against unauthorized access and disclosure.
- Children’s Privacy
FirstNationalBullion.com complies with the Children’s Online Privacy Protection Act of the United States of America where it applies to our information protection activities. We do not knowingly collect personal information from children under the age of thirteen (13). If we learn that we have inadvertently collected personal information of a child under the age of thirteen (13) without proper consent, we will immediately delete that data from our database.
- California Shine the Light Law
FirstNationalBullion.com does not share your personal information with third parties for their own marketing use without your permission.
- Your Agreement to Our Privacy Policy
You expressly consent to FirstNationalBullion.com’s processing of information as described in this Privacy Policy when you use or interact with the website, provide information to us through our website, purchase our products or assent to our Terms and Conditions. In addition, when you use or interact with the website, you specifically consent to our collection of personal information by automated means, such as cookies.
FirstNationalBullion.com, Inc. owns and operates the FirstNationalBullion.com website. You may contact us directly if you have any questions regarding the content and material on the website or if you have any questions about our Privacy Policy. Please contact our Compliance Officer at 1132 San Marino Drive #214 Suite 214, San Marcos, CA 92078. Additionally, you may contact your state or local consumer protection office or the Better Business Bureau.
